Privacy Policy

The Palmoil.io team, formally represented by MapHubs, Inc. is a business built around selling our products and services, not visitors’ personal data. Therefore, we collect only the necessary minimum information we need for running, securing, and improving our services.

Information tracked

Cookies

We use only necessary cookies to save your preferences and login information.

Matomo Analytics

We use Matomo to monitor interest in our product, for marketing feedback, and for improving our product.

Userback

We use Userback for our embedded contact and feedback tools for contacting us and providing screenshots and email communication.

Emails

We may send you the following types of emails:

Related to your account or billing
Alerts / notifications for new content related to what you have saved in your portfolios (you can configure alert emails you get in the dashboard)
Information about updates of our services and software. If you are not interested in receiving these please click the “Unsubscribe” link in that email or contact us at support@maphubs.com

Payments

When you are paying for software or service, the money is transferred using third-party service. This is also the place where you enter your credit card details; we do not have access to them. Our payment provider, Stripe, adheres to all payment card industry standards like PCI-DDS or GDPR.

Security

Our software and services are designed with privacy and security by design. We use encryption everywhere when it is possible and makes sense.

Incidents reports

In case of any security incident which may affect you or your clients, you will be contacted by email within 72 hours.

Changes

We don’t expect to make any change to this privacy policy. However, if we do, we will send an email to our clients.

Security

If there are any questions regarding this privacy policy, you may contact us using the "Contact" link, or at support@maphubs.com