Refiners & producers

Show your customers where you actually stand

Your mills and refineries rated for EUDR, NDPE/DCF, Nature, and social risk every month and ranked compared to your peers.

Free early access for companies that produce, buy, trade, or invest in palm oil and derivatives.

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What a rating looks like

The first performance-based rating for palm refiners

Compared your environmental and social risk performance to your competitors based on the mills and plots you both source from. Ratings are applied to EUDR, NDPE/DCF, Nature. and Social topics and updated every month.

Ratings are visible only to subscribers

The problem

You cannot demonstrate to your customers whether your facility has more or less risk than your peers

  1. No two customers measure you the same way. Consultant surveys and scores cannot be compared with each other, and do not reveal the evidence behind the result.

  2. Good risk management goes unrewarded. Reducing risk in your supply base is not measured, so it is not recognized or priced.

  3. You cannot improve a rating if you cannot see what is behind it. Your upstream suppliers determine your risk rating, but you cannot compare and prioritize them for engagement.

  4. Questionnaires reveal little. Expensive consultants submit lengthy questionnaires to your suppliers but evaluate their policies, not their actual performance.

The solution

Ratings show where you stand

  • Facility Ratings

    Your facilities scored and ranked against comparable refiners each month, on the same inputs as everyone else.

    Learn more
  • Mill Ratings

    The mills supplying you are rated too, so you can prioritize high-risk ones first.

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  • Cases

    Every month, related grievances, news stories and deforestation reports are compiled into a single case report, so you have the evidence to address high-risk suppliers.

    Learn more

We never ask your suppliers to complete a questionnaire. Ratings are based on their mill list and our analytics. Learn more

How it works

Your facility rating is built by analyzing plots and smallholders they likely supplying your mill list

Your facility→Supplying mills→Cases→Peer rankEvery month
01
Your facility mill list
Dumai refinery
Sungai Merah millsupplier
Batu Putih millsupplier
Tanjung Laut millsupplier

Connect your mill list

Your published facility mill list connects each refinery to the mills supplying it.

02
Supplying mills · this month
Sungai Merah mill
Batu Putih mill
Tanjung Laut mill
Bukit Hijau mill

Rate the supplying mills

Each mill is rated for EUDR, NDPE/DCF, Nature and Social risk from the plots and smallholder areas likely supplying it.

03
CASE R-02183 sources
Deforestation · Sungai Merah mill
  • · Forest alert verified
  • · Grievance filed
  • · News report
Severity

Flag the cases

Grievances, news reports and deforestation findings linked to those mills are joined into cases and rated for severity.

04
Facility rating · Dumai refineryIllustrative
534
200–800 · higher is better · non-linear
#8 of 31 refiners3 open cases

Rank against comparable refiners

Mill ratings roll up to each facility, and each facility is ranked against comparable refiners every month.

No published mill list? You can securely upload a private mill list to see ratings for your facilities, suppliers and mills, and identify cases for engagement. Learn more

Four topics

Four topics, rated separately.

  • EUDR

    Show EU-bound customers how your refineries rank against comparable refiners for deforestation and legality risk, and find the supplying mills to address first.

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  • DCF / NDPE

    Track deforestation, peat clearance and exploitation across the mills supplying each refinery, so you can act on suppliers before customers suspend you.

    Learn more
  • Nature

    See which supplying plantations overlap orangutan habitat, high carbon stock forest and protected areas, and show customers where conservation investment is working.

    Learn more
  • Social

    Find labor, land rights and legality cases linked to your supplying mills, with the evidence to resolve them before they reach a customer grievance list.

    Learn more

How we stay independent

You are rated either way. If you publish a mill list, you already have a rating, and the only question is whether it carries your corrections.

Learn more about our principles

Free early access to your company's rating

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Free early access for companies that produce, buy, trade, or invest in palm oil and derivatives.